COACHING SERVICE AGREEMENT

This Coaching Service Agreement ("Agreement") is entered into between CONTENDER LLC ("CONTENDER") and the client ("Client") as of the date of purchase.

1. SERVICES PROVIDED

As part of your subscription, CONTENDER will provide:

1.1 LinkedIn Post Review and Editing

• Detailed feedback and editing for up to 3 LinkedIn post drafts per week

1.2 Ongoing Support and Consultation

• Access to the CONTENDER team via LinkedIn direct message and Slack

1.3 Office Hours Calls

• Twice-monthly office hours calls

2. TERM AND TERMINATION

2.1 Initial Term

• The initial term begins on the date of purchase

2.2 Renewal

• Monthly subscriptions automatically renew each month until canceled
• Quarterly subscriptions automatically renew for successive three-month terms
• Either party may prevent automatic renewal by providing written notice before the renewal date

2.3 Termination for Convenience

• Client may cancel at any time by providing written notice
• For monthly subscriptions, service continues until the end of the current paid month
• For quarterly subscriptions, service continues until the end of the current paid quarter
• No partial refunds will be issued for early termination

2.4 Termination for Cause

• Either party may terminate immediately upon written notice if the other party materially breaches this Agreement and fails to cure such breach within fifteen (15) days of receiving written notice
• CONTENDER may suspend services if payment is declined or reversed

2.5 Post-Termination

• Upon termination, CONTENDER will deliver any pending feedback on submitted drafts
• Client retains access to all feedback and edited content previously provided

3. PAYMENT TERMS

3.1 Subscription Fees

• Monthly plan: $900 per month
• Quarterly plan: $2,400 per quarter ($800 per month)

3.2 Payment Schedule

• Initial payment due upon purchase
• Subsequent payments processed automatically at the beginning of each billing period

3.3 Refund Policy

• Money-back guarantee for the first month of service if requested in writing within 30 days of service initiation
• After the first month, all payments are non-refundable
• Quarterly payments cannot be partially refunded regardless of usage or early termination

4. CLIENT RESPONSIBILITIES

Client is responsible for:

4.1 Content Submission

• Submitting drafts for review
• Keeping track of how many posts have been submitted for feedback each week (maximum of 3 per week)

4.2 Implementation

• Client is solely responsible for implementing CONTENDER's feedback and suggestions
• Client acknowledges that results depend significantly on their consistent participation

5. COMMUNICATION FRAMEWORK

5.1 Communication Channels

• Communications will be conducted via LinkedIn direct message and Slack
• Office hours calls will be conducted via an appropriate video conference platform

6. NO GUARANTEES

CONTENDER EXPLICITLY DISCLAIMS ALL WARRANTIES, IMPLIED OR OTHERWISE, and does not guarantee any specific results from the services provided, including but not limited to post performance, audience growth, engagement rates, or business outcomes. We commit to providing high-quality guidance and support; implementation and results depend on your efforts and engagement.

7. CONFIDENTIALITY

7.1 Confidential Information

• Both parties agree to treat all non-public information shared during the course of this Agreement as confidential
• Neither party will disclose confidential information to third parties without prior written consent

7.2 Exceptions

• Information that is already in the public domain
• Information that is independently developed without use of confidential information
• Information that must be disclosed by law or court order

7.3 Survival

• Confidentiality obligations will survive the termination of this Agreement for a period of two (2) years

8. DATA PRIVACY AND SECURITY

8.1 Data Protection

• CONTENDER will implement reasonable security measures to protect Client data
• CONTENDER will comply with all applicable data protection and privacy laws

9. INTELLECTUAL PROPERTY

9.1 Client Ownership

• All drafts and final post content remain Client's property
• CONTENDER does not retain any ownership rights over Client's LinkedIn content or posts

9.2 CONTENDER Ownership

• CONTENDER retains ownership of its pre-existing materials, methodologies, processes, and templates

10. LIMITATION OF LIABILITY

10.1 Liability Cap

• To the fullest extent permitted by law, CONTENDER's total liability to Client for any claim arising from this Agreement is limited to the amount paid by Client for the services

10.2 Exclusions

• Neither party will be liable for indirect, consequential, special, or punitive damages
• This limitation does not apply to:
• Breaches of confidentiality obligations
• Intellectual property infringement
• Gross negligence or willful misconduct

11. DISPUTE RESOLUTION

11.1 Good Faith Resolution

• Parties agree to attempt to resolve any dispute through good faith negotiations before pursuing other remedies

11.2 Mediation

• If negotiations fail, parties agree to participate in mediation with a mutually agreed-upon mediator before filing any lawsuit
• Costs of mediation will be shared equally between parties

11.3 Arbitration

• If mediation fails, any dispute arising out of this Agreement will be settled by binding arbitration in Denver, Colorado
• Arbitration will be conducted by a single arbitrator under the rules of the American Arbitration Association
• The arbitrator's decision will be final and binding

12. GOVERNING LAW

This Agreement is governed by the laws of the State of Colorado, without regard to its conflict of law rules.

13. FORCE MAJEURE

Neither party will be liable for delays or failures in performance resulting from causes beyond their reasonable control, including but not limited to acts of God, labor disputes, pandemic, changes to LinkedIn policies or functionality, or other force majeure events.

14. MISCELLANEOUS

14.1 Subcontracting

• CONTENDER may use qualified subcontractors to fulfill portions of this Agreement
• CONTENDER remains responsible for all work performed by subcontractors

14.2 No Agency

• Nothing in this Agreement creates an agency, partnership, or joint venture between the parties

14.3 Entire Agreement

• This Agreement constitutes the entire understanding between the parties and supersedes all prior agreements
• Any modifications must be in writing and signed by both parties

14.4 Severability

• If any provision of this Agreement is found to be unenforceable, the remaining provisions will remain in effect

14.5 Notices

• All legal notices must be in writing and delivered via email, postal mail, or personal delivery

15. CONTACT

Please contact us at [email protected] with any questions or concerns regarding this Agreement.

By completing your purchase, you acknowledge that you have read, understand, and agree to be bound by the terms of this Agreement.